At Shopkaashni.com, customer satisfaction is important to us. However, due to the nature of our products, we follow a strict No Exchange, No Return policy. You are eligible only for store credit, which can be used for future purchases within the validity period.
Exchange & Return Terms
- No Returns or Exchanges are allowed once an order is placed.
- If your return is accepted under special circumstances, it will only be eligible for store credit (valid for 1 year from the date of issue).
Refund Policy
We do not offer cash or bank refunds. In eligible cases, we provide store credit only.
Store Credit
- Store credit will be issued for accepted returns minus the shipping charges (both ways).
- The store credit will be valid for 30 days from the date of issuance unless specified otherwise.
Shipping Fee
- All exchanges (if allowed) will incur a non-refundable shipping fee of ₹250.
Non-Refundable Items
- Shipping fees and gift wrapping or custom services are non-refundable.
- Gift cards cannot be exchanged or redeemed for cash.
If you have any questions about this policy, please contact us at:
📧 Email: contact@shopkaashni.com
📞 Phone:91 81466 97475
Note: Please ensure that all returned items (if accepted) are in original condition, unused, and with all tags and packaging intact.